Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Carneros Resort and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Guests planning to book holiday homes must sign a vacation rental agreement and return it to the property prior to arrival. Additional information concerning the property's terms and conditions will be sent to the guest. Please note that the resort fee is taxable. The resort fee includes: • Wireless high speed internet property-wide • Newspaper delivered daily • In-cottage beverage bar • Custom designed bathroom amenities by Body Bliss • 800 and local toll phone calls • Parking • Access to fitness center and complimentary fitness classes • Wine welcome at reception • Bicycles on property available on a first come first served basis • Weekly events such as wine tasting, live music and outdoor movies