Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Pestana South Beach Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. A damage deposit of USD 400 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note when 9 or more rooms are booked different policies apply. Please contact the property for details. The resort fee includes: - 2 sunbeds on the beach - Sun umbrella on the beach - Towels for pool and beach - In-room coffee and tea - Bathrobes - Local Calls - Use of business center - In room safety deposit box - 2 in-room water bottles daily Please note, valet parking service is temporarily unavailable.