Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Alila Jabal Akhdar in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Sauna is closed from Thu 25 Jun 2020 until Wed 30 Sept 2020 Sauna is closed from Wed 02 Dec 2020 until Sun 31 Jan 2021 Hot tub/jacuzzi is closed from Wed 02 Dec 2020 until Sun 31 Jan 2021 Please note that this property is accessible by 4X4 (4-wheel drives) only. Please note that bed preference is subject to availability. Half Board, includes dinner in our Juniper Restaurant, a daily changing, three course table d’hôte menu, offering a variety of dishes created to reflect the best of local produce and flavour. Should guests wish to take dinner in their rooms additional tray charge will apply GCC Resident and Nationals Rates are exclusive rates for GCC Countries residents - Includes UAE, Kuwait, Qatar, Saudi Arabia & Bahrain only). Valid Residence card is required to present upon arrival to avail the special rates. Please note that during Holy month of Ramadan, resorts facilities and services will be limited. Please note that drinking and eating in public is prohibited accordingly to Omani regulations.